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Subscribe to this list via RSS Blog posts tagged in testimonials

Posted by on in Self Catering

The best advertising that your holiday cottage can get is direct from your guests.  Testimonials are an excellent way of finding out what is working (or not) and happy guests are more often than not guests that will return again! 

Our guests are often happy to provide testimonials and allow us to use them on our websites and other advertising sites too.  Here's some of the most recent.

Riverside House holiday cottage

"The birthday surprise went really well and we had a lovely stay at Riverside House.  The location and house are beautiful (my husband said Riverside House would be his dream home).  We sampled the food at the Red Lion which was excellent as you said.  The only disappointment was not being able to stay longer".

This is from a guest who has just stayed in early January 2017.

Valley View holiday cottage

"We just wanted to say that we enjoyed our stay at your beautiful cottage in Milldale.  The area is beautiful and the cottage had everything we could possibly need and made our stay so easy.  I am sure we will stay again and I have already recommended you to a friend".

This is from a guest who stayed in December 2016.

So holiday cottage owners, don't forget to ask for testimonials, use them in marketing materials, on your website and social media.  Also use your guests comments to find out what they think about your holiday cottages and immediately address anything that wasn't up to stratch.  Guests will appreciate you getting back to them with how you have resolved things.   

Use the opportunity to carry on a conversation with your guests after they have stayed.  Try and keep it chatty and gently suggest if they would like to come again or recommend a friend.  Use this opportunity to keep your holiday cottage in their mind for the future.

It's the best marketing that you have!

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Holiday cottages live and die by their guest reviews and testimonials.  So many people these days are using Trip Advisor to book and plan their holidays too.

So it is vital as a holiday cottage owner to seek out reviews and use them on social media, websites and promotional material.  They can make the difference between a booking or not.

At Riverside House and Valley View holiday cottages, we get some lovely feedback and guests will often email with comments after they have stayed.  

Many happy guests are happy to review us on Trip Advisor and here's the link to some of the lovely comments that we have received.

Here's a few snippets:

'We had a fantastic time at Valley View, we couldn't have wished for more.  The cottage itself is stunning, the countryside surrounding it is unspoilt and so peaceful, we will definitely be looking at coming back'.

'Just wanted to say thank you for another beautiful stay at Riverside House.  We loved the changes you have made.  The weather was also fantastic, altogether a lovely time was had by all.  Hopefully we will book again soon'.

If you'd like to find out more about our holiday cottages, contact:

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Posted by on in Valley View

Just had another great testimonial in from happy guests who stayed at Valley View holiday cottage in the Peak District.  This is what they said:

 

"Thank you we had a wonderful stay at Valley View.  My mum had the best time celebrating her 70th there as did we.  The cottage is beautiful and so well equipped and the view is just spectacular.  You really feel that you are nestled away in a special place".

 

So don't just take our word for it, check up on our website to read what our guests think!

 

And if you want further proof we've got some good testimonials on Trip Advisor too!

 

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Holiday cottage reviews and testimonials are a key chink in your marketing armour.  Future guests will use them to make a decision whether to book with your holiday cottage or not. Both our holiday cottage websites have house guest book pages and they are the most visited pages on our websites after the bookings calendar.  
 
Here's our testimonial page for Valley View holiday cottage.  www.dovedaleholidaycottage.co.uk
 
Having reviews and testimonials on Trip Advisor is important for your holiday cottage profile and does wonders for your marketing, but do beware that anything can be posted!  Our holiday cottages have had some fantastic feedback on Trip Advisor, here's a couple of the comments:
 
'Perfection! I can't say enough good things about this house. Every single thing we needed was catered for (and some things we never even thought of!)'
 
'Peak District perfection.  We (my friends and I) have spent a week at Riverside House each January since 2012 as part of an annual catch up. Each time I return it's like coming home. The holiday house itself is located in the peaceful and picturesque Litton Mill, which is ideally situated for walkers. 
 
'Amazing week at Valley View. As a large party, we have booked many holiday houses in the past but can confidently say that our stay at Valley View was one of the best for a number of reasons. The location is fantastic if you are interested in great views and lovely walks directly from the house, whether along the river or one of the many circular walks around the locality. The facilities at the holiday house are second to none and were ideal for visitors of all ages from 6 months to 70 years.'

If you do get a negative comment, respond and write back with your comments, and give some reasons, what you are going to do about the issue or even whether you think the comment is a fair one or not.  The best thing is to engage in a conversation.
 
And when your guests leave don't forget to ask them for feedback, you can easily create a simple feedback form to email over to them.  The feedback that they provide is vital for making improvements, finding out what guests like and dislike and it helps you collect comments and testimonials to use on your own website.  If you can engage in a conversation with your guests they are more likely to remember you and you will give them the image of a caring holiday cottage owner.  You never know they may well be happy to write a Trip Advisor review for you and may well be prompted to come back again in the future.

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Posted by on in Self Catering

We love hearing from people who have stayed at our holiday cottages Riverside House and Valley View, and here are some of the comments we've received over the last few months:

  •  Great location and plenty of room and seating (particularly in the lounge). The wood burning stove with plenty of firewood available and a well equipped kitchen, plenty of fridge space was especially useful.
  • Everything was there with plenty of pans, crockery, bedding, games, instructions.  Liked the layout as families could have their own space but the lounge was big enough for everyone to gather together.
  • It was so nice to stay in such a well equipped house .... it was great to have such a massive choice.  The house is stunning and the setting lovely.
  • We had a fantastic time.  The kids (and the adults) loved the games room and the proximity to the Monsal Trail was great.
  • We had a lovely time in your beautiful cottage which had everything we needed.  It was so lovely and peaceful and easy to access walks and cycle trails for the children.  

If you would like more information about staying at our holiday cottages please contact us

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All bed linen, towels, heating and free logs included.

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Valley View

Valley View

Valley View is a self catering holiday cottage for up to 15 people in Milldale (right in Dovedale - within 100 yards of the River Dove) in the Peak District.

Click HERE for the Valley View web site.

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Riverside House

Riverside House

Riverside House is a self catering holiday cottage for up to 12 people in Litton Mill (close to Millers Dale and Tideswell) in the Peak District.

Click HERE for the Riverside House web site (complete with its own video).

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