Wendy's Blog - from Riverside House and Valley View in the Peak District
Holiday cottage guest testimonials
The best advertising that your holiday cottage can get is direct from your guests. Testimonials are an excellent way of finding out what is working (or not) and happy guests are more often than not guests that will return again!
Our guests are often happy to provide testimonials and allow us to use them on our websites and other advertising sites too. Here's some of the most recent.
"The birthday surprise went really well and we had a lovely stay at Riverside House. The location and house are beautiful (my husband said Riverside House would be his dream home). We sampled the food at the Red Lion which was excellent as you said. The only disappointment was not being able to stay longer".
This is from a guest who has just stayed in early January 2017.
"We just wanted to say that we enjoyed our stay at your beautiful cottage in Milldale. The area is beautiful and the cottage had everything we could possibly need and made our stay so easy. I am sure we will stay again and I have already recommended you to a friend".
This is from a guest who stayed in December 2016.
So holiday cottage owners, don't forget to ask for testimonials, use them in marketing materials, on your website and social media. Also use your guests comments to find out what they think about your holiday cottages and immediately address anything that wasn't up to stratch. Guests will appreciate you getting back to them with how you have resolved things.
Use the opportunity to carry on a conversation with your guests after they have stayed. Try and keep it chatty and gently suggest if they would like to come again or recommend a friend. Use this opportunity to keep your holiday cottage in their mind for the future.
It's the best marketing that you have!